West Coast Safes Refund Policy

Refunds

Refund Policy, returned merchandise must be unopened and in good condition.

Merchandise may not be returned without our prior approval and the issuance of a Returned Goods Authorization (RGA). When returned, goods and their cartons must be in unused, resaleable condition.

All returns are subject to our inspection and approval and a reasonable handling charge. Non-stock, special order items, modified, or cut to size per order are not returnable. To return goods, contact us.

Shipping Costs

The customer will pay all freight on returns.  It is best to thoroughly inspect your safe immediately when it arrives to you.  Failure to do so may create an undue issue with the shipper, if shipping damages have occurred.  Most shippers will refuse to pay for return shipping if damages were not immediately reported, at the time of delivery.

Refund Policy Limitations

All returns must be authorized in advance. No returns on ANY electrical products.

Restocking Fee

A restocking fee for undamaged returns will be charged for 20% of the merchandise cost.

Refund Policy, Damaged Goods

If the merchandise you receive is damaged, you must contact the freight carrier for reconciliation. Please inspect all merchandise before signing for it.

Refunds

Refunds will be via company check, within 15 days of cancellation or return of goods.

Security Disclaimer

westcoastsafes.com, its employees and agents make no claim that following any or all recommendations or product solutions guarantees, in any way that your residence is burglary or fire-proof. Our common sense approach to burglary and fire protection is designed to give our customers peace of mind while protecting their most valued possessions.

Support

Please contact us if you need support.