20:08 01 Aug 20
Great customer service all the way around. From the showroom floor, making our purchase and the delivery. Thank you, West Coast Safes, Inc.
07:08 01 Aug 20
Nice selection and super friendly and informative staff. Let me look around without pressure and open and play with everything, and answered all my questions.
01:23 01 Aug 20
Delivery guys were professional, polite and pros at what they do.
19:21 30 Jul 20
I just got my safe delivered and installed yesterday (West Coast 20 model). From the beginning, the office staff was super helpful, informative, and patient during all of my information gathering phone calls. The delivery guys were prompt, careful not to scratch the wood floors, and gave me a great set-up demo. I bought the safe sight unseen and it exceeded my expectations in both quality and looks. A 5-star experience all round.
18:26 29 Jul 20
Excellent service and install. Highly recommend!
00:23 24 Jul 20
I would highly recommend West Coast Safes! Not only do they have a great selection of safes, the service is outstanding. Heather was very helpful and kind when we came in looking for a safe. She gave us time to browse on our own and was available anytime we had a question.Our safe was delivered by John and Steve-O. They called ahead of time and showed up when they said they would. They were very professional and super nice. We will definitely be purchasing from West Coast Safes again. Great experience from start to finish!
22:44 21 Jul 20
When the installers showed up to install they were very prompt and professional I was very impressed
01:30 21 Jul 20
Ordered my liberty safe online, the delivery guys were very professional and fun to talk to. 2 other family members are now going to order.
05:52 19 Jul 20
Really professional, knowledgeable and on time...installed my safe in no time. I will recommend this company to anyone that is thinking of purchasing a safe. Definitely will use them again if I ever need a bigger safe.
23:54 18 Jul 20
Great deal and delivery was right on time. Friendly employees made this purchase a great experience.
20:58 17 Jul 20
Went into the store to just look and ended up leaving having bought a very large safe. This thing looks awesome, the Rhino Ironworks 60x42x27. I would recommend these guys if you even thinking about getting a safe. They delivered and setup my new safe and were very polite and professional adhering to all Covid 19 guidelines. Loving my new safe
05:45 17 Jul 20
I was very impressed with the customer service, from the first phone call through delivery and installation. The installers were very gracious in handling my safe, as if it was their own prized possession, and cleaned it after set-up. They ensured it was level and walked me through all the care and maintenance tips I would need to know, even recommending cleaning products and warning me about certain batteries for use in the lock. They were incredibly professional and very patiently answered all my questions, reminding me of what good customer service is supposed to be. I would absolutely purchase from West Coast Safes in the future, and will definitely trust them to transport my safe if I ever move.
18:05 15 Jul 20
Excellent customer service. The safe arrived exactly when they said it would and the delivery service & setup was better than excellent. I highly recommend West Coast Safes.
17:21 15 Jul 20
Fast, professional delivery and installation
20:06 10 Jul 20
Perfect 5 stars. Not only are they informative and friendly on the phone but their communication over the phone and follow up was equally impressive. Then their install and delivery guys we very thorough and did what I would call a perfect job. I am 100% satisfied with the quality, communication and follow up.
04:19 09 Jul 20
Great variety of safes to choose from. Staff is well informed and helpful, able to answer all your questions. They are knowledgeable and professional.This is the second safe we purchased from West Coast. I would highly recommend them.
01:44 04 Jul 20
We love the our safe ! No regrets here ! Guys we’re awesome
07:39 02 Jul 20
Was greeted when I came in, the employee was very courteous and knowledgeable about the safes they were selling. Very satisfied with my purchase and how I was attended would highly recommend.
19:14 01 Jul 20
West Coast Safes gave us a great deal on our Liberty Safe.They came fully installed and bolted it down in less 30 minutes. Real gentleman! Thank you
17:24 27 Jun 20
They were on time, stayed within budget, and courteous during delivery / install. What more can you expect ?
03:58 26 Jun 20
excellent experience to deal with these folks.
23:46 22 Jun 20
WCS safes is the place to go. Sales guys were perfect with no rush or push. They worked with you and told you like it was when it came to safes. For someone like me who knew nothing about safes, I got an education. I was not upsold or forced into anything that I didn't need. I got the ideal safe and shipped to my house in a few days. Installers were too cool and make things super easy. Likable and clean. Will I be purchasing more in the future -- YES for sure and it will definitely be through WCS!! Thank you again!
16:02 21 Jun 20
Purchased a safe from these guys and they were awesome. My first time buying a safe and they took the time to answer all my questions and compare different models. On top of that, I’m on the east coast so all of our contact was over the phone. They verified dimensions for me and made sure what I had would fit instead of just pushing a product at me. I can’t tell you how much I appreciate that since I’m in sales myself. Too many people just want to sell product, but this outfit takes the time to make sure you get what’s best for you. I highly recommend them over Amazon or any other big box safe supplier!edit: to be clear, this safe did not require installation and they shipped it to me
20:49 20 Jun 20
Just purchased a safe from this establishment. Excellent, all around experience from the moment I walked into their showroom. Anthony took good care us recommending a great safe at our price point. He was very professional and fulfilled every detail of our order. He delivered and installed our safe, along with Danny. I couldn't be more pleased. Delivery and installation was on time, on point, and clean. I will highly recommend Anthony and West Coast Safes to my friends, colleagues, and neighbors!!
01:39 20 Jun 20
Excellent selection of safes.Many types to choose fromDiscreet delivery and professional installation.Got the right safe at an excellent price$.Will be purchasing again❤
23:24 19 Jun 20
Very courteous and respectful. They did a great job of the installation and I couldn't be more happy. Thank you for the great service.
21:29 15 Jun 20
Great staff, very helpful. Would definitely do business with them again.
00:42 13 Jun 20
Purchase experience was great. The installation was quick and the crew was amazing. They were professional, friendly and installed the safe perfectly. They explained everything from warranty to changing the combination. Great experience all around. 10/10 would recommend!
22:52 12 Jun 20
I have been extremely satisfied with my safe and the support I received from West Coast Safes. I highly recommend this business!!
05:39 11 Jun 20
Picked up a liberty centurion 24, took advantage of a great promo that was hundreds less than other competitors. Install was swift. Delivery guys called 30min before arrival, and showed up within delivery window. We’re thorough and informative on programming safe. I did order a large dehumidifier which the sales guy wrote up incorrectly (due to the promo), but the install guys had 2 smaller units In hand that they were able to replace the missing unit. I recommend their pricing and installation. Mine was a fairly easy install, as it was a straight shot up my driveway and into the garage on ground level. But even then, I wouldn’t want to deal with the hassle of getting a 370lb safe off a mini pallet, drilling holes in concrete, wedging the safe so it doesn’t wobble, reading through the directions to program, etc.
00:44 11 Jun 20
Ordered and delivered as scheduled referred to banking institute with easy access and loan approval delivery guys on time courteous and professional Thx West Coast Safes
12:47 10 Jun 20
Above and beyond what I expected from a distributor. The owner was very attentive and communicative. Called me as soon as my safe arrived, and scheduled a...
23:40 08 Jun 20
Awesome service, got the right size safe at a good price and easy professional delivery. When it’s time for another safe, will definitely be back.
20:29 07 Jun 20
I recent purchased an American Security Safe here and the process was very easy and smooth. There customer service was great and keep you up to date on special orders I will refer them to everyone that needs a safe.
22:56 06 Jun 20
Installers were very prompt and professional. They were very knowledgeable in regards to the product. Very good experience. I will use West Coast Safes again.
04:47 05 Jun 20
Great serviceVery happy with my new Liberty SafeThis is a very professional company, you can tell that they have been doing this a long time. I highly recommend this company.
00:40 05 Jun 20
Great customer service!!! Delivery was on time and they made it SO easy!!! Thank you!!
23:06 04 Jun 20
I normally don't leave reviews etc., however my experience with West Coast was 5+ Stars... Selection, Sales, Service, and delivery were awesome. Thank you.!
11:39 04 Jun 20
These guys are the ultimate professionals! The entire process from order to delivery was seamless. Steve-O and John did the delivery. They were respectful...
15:22 30 May 20
I was very happy with the service, to include delivery and securing the safe to my garage floor. The quality of the safe itself is outstanding, and everything I hoped for. I would definitely recommend West Coast to anyone interested in purchasing a safe.
22:18 27 May 20
Was a great experience, very helpful in the store and delivery. Highly recommend!!!
18:36 27 May 20
Excellent service from Brad in sales and installation from the guys. Outstanding service, all the way around.
18:28 27 May 20
First of all, the showroom in Ontario, CA is outstanding! Before first arriving to West Coast Safes, I honestly had no idea what to expect (besides knowing that it was a store full of safes), and before showing up for my first time, I tried doing a little research and self education on safes and what makes them so different. When I walked into the showroom I immediately realized that I wasn't even the slightest bit ready in knowing what I wanted, as there were so many safes in various sizes and colors greeting me with open doors! What helped the most wasn't being able to just see and feel out each safe, it was the staff who literally walked the entire showroom with me, taking the time to educate me on all the little details of what goes into the various cost differences and the build quality. I never really realized that there was so much design that went into commercial safes. Casey was the one who assisted me that day and he literally walked with me off and on for almost 2 hours, answering all of my questions and then some. The best part about it though, the store wasn't trying to sell me a safe. Never once did I feel pressured towards a particular product. They completely respected my price point, while at the same time focusing on what my purpose of the safe was going to be. When it came to delivery at home, the delivery crew and I had to make a few on the fly last minute change in location decisions. The guys never once tried to just drop off the safe and run. They didn't rush. We walked around the house for about 30 minutes trying to find the best and most practical place for the safe, and how to mount it down (stupid post tension concrete foundation!!). They spent time working with me and ensuring that the safe installation was done well. I absolutely love this store. I will be visiting West Coast Safes again in the near future when I upgrade to larger safe. I highly, highly, seriously highly recommend West Coast Safes!Kevin B.
23:38 20 May 20
Huge selection and amazing service! Steve was incredibly helpful in assuring me that COVID-19 practices were in place before I stepped foot in the showroom. Upon my arrival he was helpful and made the purchasing process easy as I was merely seeking out the safes and having someone located in Georgia paying for them. The awesome service didn't end in the showroom though, Steve-O and Jonathan showed up promptly for the delivery of the safes and were happy to walk me through setting the combinations as well as making sure the safes fit properly before bolting them in. Definitely going to use these guys again and recommend anyone else in SoCal to go through them.
17:10 19 May 20
Great customer service and one of a kind safes . Highly recommend !
09:25 17 May 20
Every Year you can find these fine gentleman at the LA county fair and this year I was kind of feeling buzzy after 2 beers and was in the mood to buy stuff....
01:45 15 May 20
Awesome company. If you need a superior, rock solid, durable and reasonable home or business safe. Then buying from West Coast Safes is the way to go. Yes, you can buy a $400 or $600 safe at Costco, Sam's Club or Turner's. But what do you really get from them. West Coast Safes only specializes in safes. If you want expert advice, service and delivery. Once again, West Coast Safes is the way to go. I purchased the big daddy of them all and love it. My Liberty Presidential 50 will last my lifetime. This safe is going to be passed down to my children and hopefully down to their children. Take my advice. If you're shopping for a home or business safe. Then go to West Coast Safes in Ontario. You won't regret it. Money well spent and deserved. My salesperson was Brad. The three delivery amigos was JB, SS and DO. All of them are exceptional.
11:27 14 May 20
I bought one of these Liberty Safes that were on sale. Got it online, called in to the store to verify delivery date and time. The man was very kind...
23:56 13 May 20
Excellent Customer Service, very happy with my safe purchase overall. thank you..
22:03 12 May 20
This place is the place to go for quality safes. You think you know what you want when you walk in. But they are the experts. Went in wanting a small safe and told them what I had, they directed me to the correct safe. Thanks again.
17:52 12 May 20
West coast safes top notchProfessional in customer serviceTo the professional deliver serviceThank you west coast safes
13:20 08 May 20
Went in today looking for a new Digital Safe lock as my NL brand gave out after 2 1/2/ years. Diagnosed by the Canon tech over the phone as a bad combo...
10:52 25 Apr 20
West Coast Safes is an awesome company! We contacted Brad and made arrangements for our safe to be packed and secured onto a moving truck for our move from...
10:14 18 Apr 20
I had a safe moved and bolted down. It is something I thought I could do myself. I have a bunch of home improvement projects going on in my house and...
19:06 12 Apr 20
I purchased a Liberty USA 48 from West Coast Safes. Service was first rate. During this virus thing they still came out and installed this rather large...
15:09 03 Apr 20
Most of the staff was great except the older gentleman. I asked about rifle rods and the lady and younger gentleman were great! Showed me a display and the...
14:37 14 Mar 20
Great selection of safes. Great customer service. I went in for a handgun safe and after some discussion I went with a Liberty. I grabbed the open box item...
15:56 09 Mar 20
Thanks to Brad for all your help. West coast safes has the best selection for all your needs. Stop by and visit.
14:33 21 Feb 20
If you are looking for a quality safe or to have a safe moved this is the place to call. Great selection with very knowledgeable people. Worth the drive!...
13:41 03 Feb 20
The store is clean and organized, and one of the only showrooms I could find in my area. The staff was super friendly and answered all my questions and...
07:07 02 Feb 20
Awesome customer service and very knowledgeable. Their store has a huge selection of safes with nice and professional staff. After a few days of thinking...
21:03 08 Jan 20
I can't say enough good things about West Coast Safes. From the advice to scheduling to delivery and installation to instruction on using the safe, they...
15:55 20 Nov 19
I bought a safe from West Coast Safes about 5 years ago. The storefront was great and the salesperson was knowledgeable and friendly. They even matched a...
14:27 19 Nov 19
Really nice and helpful people! I forget the mans name that helped me but I purchase a safe from a private seller and it was missing some of the inside...
14:15 15 Nov 19
I have called them numerous times over a number of years asking questions. I have seen them at LA County fair several years, still asking questions... The...
07:43 12 Nov 19
My husband received a beautiful large safe for his birthday this year. The quality and craftsmanship is exquisite. Kane helped us negotiate an amazing deal...
17:46 08 Nov 19
Knowledgeable and very helpful. I didn't even need to buy anything, but Casey's friendly attitude, knowledge, and generosity just saved me about $300 from...
17:58 05 Nov 19
Had a great experience at WestCoast Safes. The staff was very friendly and knowledgeable. They didn't try to push me to buy any safes. The pricing was fair...
12:28 22 Oct 19
I recently purchased a couple of items from West Coast Safes. I got a quick reply from Steve for an email quote I submitted as I was getting my project...
14:03 25 Sep 19
I purchased my safe from West Coast about 3 years ago. I dealt with Brad who was awesome to deal with. He made the buying it super easy. I've moved twice...
18:59 11 Sep 19
I really like West Coast because of Heather Asta she was fabulous she told us everything that we needed to know about the safe she gave us fantastic great...
Ari A G.
12:03 23 Aug 19
I have been dealing with Safe moving companies for many years and I can tell you that Brad is so honest and so accommodating. Pleasure to work with and I...
08:33 24 Jul 19
I would never do business anywhere else! This company is by far the best at what they do! I own a few saves with them, as well as other family, friends, and...
07:10 22 Jun 19
Hey hi, I purchased a previously owned top quality safe from Brad over 15 years ago. When I needed support; Brad was there for us, I'm highly recommending...