Richard Rhodes
Richard Rhodes
22:46 17 Jun 21
The showroom was clean, bright and beautifully displayed. The sales person, Garrett, was knowledgeable, patient, and professional. The customer service staff was helpful when I called for technical information. The installers were punctual, efficient and friendly. They cleaned up after themselves.The only negative aspect of the entire transaction is, what appears to be, some scratches or a defect in the coating on the upper right side of the exterior. I didn’t notice it until I wiped down the exterior to remove dust and hand prints.The rating system only allows whole stars. Otherwise, I would rate the overall experience as a 4.75.
Martin Lo (SP_MOPAR)
Martin Lo (SP_MOPAR)
16:21 16 Jun 21
Knowledgeable staff with a great selection of safes. After selecting one I had them deliver it, they were on time and very professional. I highly recommend WCS and will be purchasing from them again for my future needs.
Matthew Eaton
Matthew Eaton
00:09 15 Jun 21
We will certainly return. The retail and delivery staff were outstanding. We very much appreciate the time and attention everyone gave us during our last purchase. Thank you for everything.
Jerahmee Purcell
Jerahmee Purcell
13:51 10 Jun 21
Customer service was exceptional from sales, to install, keeping me informed along the way with professionalism and integrity at the forefront! Extremely happy!
Raul Dorado
Raul Dorado
05:35 10 Jun 21
In 2019 I went into West Coast Safes set on purchasing a specific safe thinking I was making a good choice. After speaking with one of the staff members there, she provided me information to help me purchase a different safe that was of much better quality for what I was set on spending. I couldn't be happier with my choice. When the installers came to my house to install the safe for me, they were very professional and extremely careful when bringing in the big safe into the house. I definitely recommend West Coast Safes to anybody looking to purchase a safe. If I ever end up buying another safe, I will be returning to them.
David Bonanno
David Bonanno
19:08 07 Jun 21
awesome service!
Mike Prescher
Mike Prescher
03:18 07 Jun 21
I’ve had a great experience purchasing and moving safes with this company
Steve Demirjian
Steve Demirjian
17:42 06 Jun 21
Nice display of safes. Great purchase experience. I had done my my selections in advance. I had a few questions to make my decision. There is a long wait to manufacture the safe but that's the case for about anything right now.
Brian Allan
Brian Allan
17:13 05 Jun 21
Best service!Best selection!Best value!Very satisfying experience dealing with this company.
Alfonso Carrillo
Alfonso Carrillo
20:54 30 May 21
West Coast Safes have a great inventory and we found the perfect safe for our needs. Their knowledgeable and friendly staff steered us in the right direction. Delivery and install also went without a hitch. Highly recommended!
Jeremy Johnson
Jeremy Johnson
03:00 27 May 21
Top notch service!
ARTHUR HILL
ARTHUR HILL
14:54 21 May 21
Thank you for the Beautiful Safe. Your team was professional and kind. Clean cut guys and they delivered and installed the safe in a swift manner and didn't leave a single scuff anywhere in the house. I highly recommend this company. Art, from Temecula CA.
G Money
G Money
23:40 18 May 21
The guys that delivered my safe were very professional. Got it bolted down in no time. Went over the safe with me.
David Ostler
David Ostler
03:19 13 May 21
Great jobThank you for helping me pick out the perfect safe for my needsto the professional delivery and installation.David
James V
James V
01:23 10 May 21
Marvelous experience from start to finish. The guys carefully and expertly transported and installed the safe to the second floor of my house. Also, they took the time to show me the features of the safe and how to set and reset the password.
Chase Atkinson
Chase Atkinson
04:02 09 May 21
West Coast Safes not only helped me originally purchase and instal my Liberty safe, but when I moved they also removed and shipped it out to my new home which was out of state.This company is top notch. Best prices, easy communication, and effortless instillation. No one does it better than West Coast Safes.
jorge guzman
jorge guzman
22:02 07 May 21
This place is the place to go for quality safes. You think you know what you want when you walk in. But they are the experts. Went in wanting a small safe and told them what I had, they directed me to the correct safe. Thanks again.
Rachael Adondakis
Rachael Adondakis
17:25 04 May 21
Great experience from the moment I first walked into their store with 1,000 questions all the way to the full install. Couldn't be happier!
Fat Man
Fat Man
16:57 04 May 21
The two delivery drivers were professional. The delivery driver with the awesome goatee was very patient with teaching my wife to use the combination dial lock. As far as the Liberty Centurion safe the graphic sucks after 1 month is peel apart. The steel Gage on the door seems to be sturdy but I can't say the same for the sidewalls. The sidewall seems to be flimsy well at least not as strong as the door. Liberty upgrade your steel gauge on the sidewall and add stronger adhesive to The Graphic you would have more solid safe. Yes I would recommend West Coast safe to family and friends. Yes I will purchase again from West Coast safe. I will probably not purchase another Liberty Safe until the side walls and graphic is up to par.P.S. spend the extra money on interior lights for the safe and exterior light for the dial lock.
Eleni Adondakis
Eleni Adondakis
21:07 30 Apr 21
Wonderful experience from the initial order to the delivery. I have been telling all my friends about the experience!
Ground Werks
Ground Werks
14:36 28 Apr 21
They are absolutly awesome. Very friendly and knowledgable. Their install team is outstanding!
Alaric Delos Reyes
Alaric Delos Reyes
22:12 27 Apr 21
I was recommended by a good friend to West Coast Safes. I was impressed with quality of my buddy's safe that I wanted to get the same model: West Coast in gray.Long story short. I was in the process of renovating my garage. I had the floors scheduled for epoxy application and once the date was set, I had the pleasure of speaking with Heather. I inquired about the West Coast safe brand and to my disappointment, it would take 20 weeks out for delivery. Mind you, I had built in cabinets on the way that accommodates the safe.Luckily, Heather was able to find a solution; she pointed me to Liberty Safe which had the same similar specs. The best part is, she made the delivery date set up prior to the cabinet installation.The delivery was smooth and easy, the two gentlemen were very polite and courteous.I'm extremely happy with my purchase. I love my Liberty Safe!I have nothing, but great things to say about West Coast Safes. Take your business here. You won't regret it!
Alaric D.
Alaric D.
10:59 22 Apr 21
I was recommended by a good friend to West Coast Safes. I was impressed with quality of my buddy's safe that I wanted to get the same model: West Coast in...
Pamela Plante
Pamela Plante
05:54 22 Apr 21
It was a wonderful experience. Everyone so helpful. From Brad our sales person Who showed us all the different options. West Coast Safes kept us informed about when the safe came in and set up a timely delivery. Casey and Stevo were very respectful to our home making sure they did no damage in delivery to our home or safe. I would highly recommend this company to all my friends and family.
mntac
mntac
23:20 19 Apr 21
Very positive experience from beginning to end. We ordered the safe on line, got a call from Brad confirming the order and talked about delivery times and time frame. Brad was able to get our safe on the next shipment from Champion Safes and was delivered with out any problems with in the last 5 days. Safe is in great shape and the delivery guys were great. I apologize I only have their initials, CS and SS but my wife informed me they did a great job. A very positive experience. Would buy another safe from West Coast Safe when the need arises.
Andrew Koritnik
Andrew Koritnik
14:18 19 Apr 21
West Coast Safes was fantastic to deal with for every step of the process. We live in Michigan, but Brad made everything so easy to work with them on; it was as if we were a local customer. Providing information about the various products we were looking at, sending us pictures and details, keeping us updated about all the details of our shipping...could not have asked for any better service throughout everything. After choosing a rather large safe, we were worried about how it would do shipping all the way across the country; but it showed up flawlessly. We would VERY highly recommend West Coast Safes! 5 stars all the way! We will definitely be utilizing them for any of our safe needs in the future.
drstevec3 Costales
drstevec3 Costales
01:36 19 Apr 21
Just purchased and had delivered a safe from West Coast Safes and had a great experience. I highly recommend this company.
Juan Mora
Juan Mora
00:26 17 Apr 21
Loved this place! Highly recommend it!! Customer service was great. Just got my safe delivered this morning. Delivery guys were great. They did everything quick and cautiously. They were done setting it up in less than half an hour
Robert Chavarin
Robert Chavarin
05:59 12 Apr 21
These guys are true professionals. I cannot give them a high enough rating. The customer service was not only exceptional from purchase to delivery, their prices were unbeatable. I saved almost $1,000 compared to purchasing direct from the manufacturer.
John Dayton
John Dayton
00:34 11 Apr 21
Customer service is superb! I will only use them for any and all safe repairs and new purchases. Amazing and outstanding customer care beyond comparison. Would highly recommend to anyone looking for parts or new safes. These guys know it all.
Barry Berg
Barry Berg
17:50 09 Apr 21
From the moment we walked into the showroom, to the delivery of our safe today the experience was spot on. They made us feel comfortable and no pressure was put on us. We could walk and touch all that we wanted. Answered all our questions and were very honest about what we needed. The installers were Proffesional and polite. They cared for our home as we did. Just very pleased with all that my wife and I experienced. Thank you very much!!
Philip Fusco
Philip Fusco
00:38 07 Apr 21
Great product at the best price from a very professional, family-owned company. Brad handled sales and Garrett our on-time delivery. Garrett and his assistant had many stairs to maneuver. He handled it with ease and was extremely polite and thorough in the set-up of the safe. And, was very detailed in his instructions regarding use. I highly recommend them.
Daniel Alvarez
Daniel Alvarez
16:22 06 Apr 21
Ordered in store and scheduled delivery and installation, no hassles whatsoever. Delivery day came and installed and done within 30 minutes. Top notch service. Great staff and service.
Momma Bug
Momma Bug
13:17 06 Apr 21
This was the best experience I’ve had for a big purchase. From the sales guys being helpful, to the delivery guys being friendly, knowledge and helpful.
John G
John G
03:38 06 Apr 21
Very well organized, competitive pricing and on-time delivery.
Patrick Lee
Patrick Lee
22:37 05 Apr 21
Our safe was installed and delivered as promised. The sales and installers were great. I would use them to purchase from again.
Chad Hilliard
Chad Hilliard
16:50 05 Apr 21
Very professional from the moment you walk into the store. Staff members were respectful and helpful. Definitely going back.
dave perez
dave perez
13:03 02 Apr 21
West Coast Safes were very friendly and helpful. Transaction was easy and the delivery was on time and professional. Thanks to all the guys involved, the wife and I love our safe.
Rob
Rob
00:13 01 Apr 21
I just had my safe delivered and installed today and I couldn't be happier. If your looking to buy a safe, don't even waste your time going to other safe companies. This place is top notch in customer service and installation. It's a rare thing nowadays to find this type of service. I will definitely refer them to whoever is in the market for a safe. It was definitely worth the drive even though we live 58 miles away. Thanks again!Robert
Scott
Scott
02:18 28 Mar 21
Had safe delivered and installed, whole process took about 20 minutes and they explained everything perfectly
Robert Dees
Robert Dees
17:38 27 Mar 21
These guys are top notch!!! No rush and had the answers to all questions, even help with suggestions. Highly recommend these guys!!! There delivery guys are top notch as well. We are so happy with our purchase.
Frank Morris
Frank Morris
23:44 23 Mar 21
Just got my new safe from West Coast Safes! These guys are absolutely excellent at what they do. My initial discussion with them was over the phone and the Gentleman who helped me was very kind, extremely helpful, and gave me as much time as needed to ask questions. I then felt confident to make the purchase online which went very smoothly. Approximately 1.5 months later I received a call informing me that my safe had arrived and to schedule a delivery date and the person who called was incredibly helpful. Today the delivery team arrived on time and did a fantastic job installing my item. They were great guys and were willing to go above and beyond to ensure I had everything I needed. Another terrific interaction.It is not often that you find a company who is truly excellent at what they do, but this is one of them. They have better prices then any website, friendlier (and more honest) staff than any local company, and are true experts in their field. If you are looking for a safe of any kind, don’t look any further.
Frank M.
Frank M.
16:44 23 Mar 21
Just got my new safe from West Coast Safes! These guys are absolutely excellent at what they do. My initial discussion with them was over the phone and the...
jason galloza
jason galloza
02:58 22 Mar 21
Purchasing the safe was extremely easy. Super knowledgeable. Delivery was awesome. They were on time and fast set up. Extremely pleasant. When I need to up grade or add another safe I know where I am going.
Bob Richardson
Bob Richardson
20:11 19 Mar 21
If you need a safe, look no more ,West Coast safes is your place to go.Bought a safe from west coast safes incredible service from the minute I walked in their show room to the point of delivery these guys are incredible , I can’t say enough about them the delivery crew showed up smiles on their faces , Masks on gloves on and made sure that everything went smooth hats off to these guys!!
Bill Blankenship
Bill Blankenship
17:29 19 Mar 21
I was happy with the entire process, from the initial conversations with the sales associate at the store, to the purchase and scheduling of the delivery, to the two guys who professionally delivered and installed my safe. I would recommend West Coast Safes as the place to purchase your home, business or gun safes. Thank you for a positive experience.
Gary Schuelke
Gary Schuelke
15:11 19 Mar 21
Great company!! They followed up immediately after I placed my order to schedule delivery. The delivery staff was professional and very careful when bringing the safe into my home. They were thorough in going over the operation of the safe.
Scott T.
Scott T.
19:42 10 Feb 21
Very friendly and low pressure staff. I described my needs and budget and he showed me all of their options and answered all of my questions. The delivery...
Eric F.
Eric F.
23:31 25 Dec 20
My overall West Coast Safes experience was EXCELLENT! It was easy, professional, and as it should be. Placed my order through their website, received a...
Scott C.
Scott C.
17:51 06 Nov 20
After looking them up on yelp I went to the showroom asked some questions and picked out the safe I wanted. Paid for the safe and was given a delivery date...
Leslie M.
Leslie M.
20:20 25 Sep 20
Wish that I could buy a safe for every room in my house. West Coast Safes turns them into gorgeous pieces of furniture! Heather was sooooooo wonderful in...
Ivy C.
Ivy C.
07:24 28 Aug 20
We purchased a Fort Knox Safe from West Coast Safes and we are very happy with the purchase. The safe is beautiful and well made. You can truly see the...
Tim H.
Tim H.
12:34 18 Aug 20
We went to West Coast Safes after an unpleasant experience at Pro Bass Shop. As a matter of fact, a customer there, saw that we were getting nowhere and...
Jonathan J.
Jonathan J.
12:47 10 Jun 20
Above and beyond what I expected from a distributor. The owner was very attentive and communicative. Called me as soon as my safe arrived, and scheduled a...
Mark S.
Mark S.
11:39 04 Jun 20
These guys are the ultimate professionals! The entire process from order to delivery was seamless. Steve-O and John did the delivery. They were respectful...
Jim E.
Jim E.
18:36 27 May 20
Excellent service from Brad in sales and installation from the guys. Outstanding service, all the way around.
Simon P.
Simon P.
09:25 17 May 20
Every Year you can find these fine gentleman at the LA county fair and this year I was kind of feeling buzzy after 2 beers and was in the mood to buy stuff....
Freddy G.
Freddy G.
11:27 14 May 20
I bought one of these Liberty Safes that were on sale. Got it online, called in to the store to verify delivery date and time. The man was very kind...
Jess G.
Jess G.
13:20 08 May 20
Went in today looking for a new Digital Safe lock as my NL brand gave out after 2 1/2/ years. Diagnosed by the Canon tech over the phone as a bad combo...
Donna L.
Donna L.
10:52 25 Apr 20
West Coast Safes is an awesome company! We contacted Brad and made arrangements for our safe to be packed and secured onto a moving truck for our move from...
Rich V.
Rich V.
10:14 18 Apr 20
I had a safe moved and bolted down. It is something I thought I could do myself. I have a bunch of home improvement projects going on in my house and...
Mike M.
Mike M.
19:06 12 Apr 20
I purchased a Liberty USA 48 from West Coast Safes. Service was first rate. During this virus thing they still came out and installed this rather large...
Rico D.
Rico D.
15:09 03 Apr 20
Most of the staff was great except the older gentleman. I asked about rifle rods and the lady and younger gentleman were great! Showed me a display and the...
Quoc T.
Quoc T.
14:37 14 Mar 20
Great selection of safes. Great customer service. I went in for a handgun safe and after some discussion I went with a Liberty. I grabbed the open box item...
DeeDee A.
DeeDee A.
15:56 09 Mar 20
Thanks to Brad for all your help. West coast safes has the best selection for all your needs. Stop by and visit.
Janice P.
Janice P.
14:33 21 Feb 20
If you are looking for a quality safe or to have a safe moved this is the place to call. Great selection with very knowledgeable people. Worth the drive!...
Nicholas H.
Nicholas H.
13:41 03 Feb 20
The store is clean and organized, and one of the only showrooms I could find in my area. The staff was super friendly and answered all my questions and...
Julien F.
Julien F.
07:07 02 Feb 20
Awesome customer service and very knowledgeable. Their store has a huge selection of safes with nice and professional staff. After a few days of thinking...
Aaron D.
Aaron D.
21:03 08 Jan 20
I can't say enough good things about West Coast Safes. From the advice to scheduling to delivery and installation to instruction on using the safe, they...
Jerel F.
Jerel F.
15:55 20 Nov 19
I bought a safe from West Coast Safes about 5 years ago. The storefront was great and the salesperson was knowledgeable and friendly. They even matched a...
Cris L.
Cris L.
14:27 19 Nov 19
Really nice and helpful people! I forget the mans name that helped me but I purchase a safe from a private seller and it was missing some of the inside...
Julian G.
Julian G.
14:15 15 Nov 19
I have called them numerous times over a number of years asking questions. I have seen them at LA County fair several years, still asking questions... The...
Kim G.
Kim G.
07:43 12 Nov 19
My husband received a beautiful large safe for his birthday this year. The quality and craftsmanship is exquisite. Kane helped us negotiate an amazing deal...
Justin L.
Justin L.
17:46 08 Nov 19
Knowledgeable and very helpful. I didn't even need to buy anything, but Casey's friendly attitude, knowledge, and generosity just saved me about $300 from...
Hector D.
Hector D.
17:58 05 Nov 19
Had a great experience at WestCoast Safes. The staff was very friendly and knowledgeable. They didn't try to push me to buy any safes. The pricing was fair...
Jon K.
Jon K.
12:28 22 Oct 19
I recently purchased a couple of items from West Coast Safes. I got a quick reply from Steve for an email quote I submitted as I was getting my project...
Wyatt V.
Wyatt V.
14:03 25 Sep 19
I purchased my safe from West Coast about 3 years ago. I dealt with Brad who was awesome to deal with. He made the buying it super easy. I've moved twice...
Antonia G.
Antonia G.
18:59 11 Sep 19
I really like West Coast because of Heather Asta she was fabulous she told us everything that we needed to know about the safe she gave us fantastic great...
Ari A G.
Ari A G.
12:03 23 Aug 19
I have been dealing with Safe moving companies for many years and I can tell you that Brad is so honest and so accommodating. Pleasure to work with and I...
Destiny M.
Destiny M.
08:33 24 Jul 19
I would never do business anywhere else! This company is by far the best at what they do! I own a few saves with them, as well as other family, friends, and...
Eddie S.
Eddie S.
07:10 22 Jun 19
Hey hi, I purchased a previously owned top quality safe from Brad over 15 years ago. When I needed support; Brad was there for us, I'm highly recommending...